System and Process Improvements
- Adaptation and Customization of MA WMS System
Situation:
Though standard MA WMS Package was of great help in tracking most aspects of WH process automation, it was not tailored to support some specific operational requirements, unique functionalities and processes as needed for this DC Operation.
Benefits Delivered:
- Required system changes, modified functionalities and added features were helping in better control of processes for overall operations of the DC
- Productivity and performance monitoring of each activity at each individual level were made possible
System and Process Improvements
- Establishing New Processes
Situation:
New Arrival SKUs when received at the DC did not have specifically allotted permanent storage locations. Also their handling volumes, inventory parameters and future plans were not yet frozen in the system and had to be processed outside of WMS.
Benefits Delivered:
- New arrival SKUs were taken in to inventory immediately, both physically and systemically, and made available for sale or consumption
- A process was created and introduced for receiving, put away, interim storage and final storage for new arrival SKUs
System and Process Improvements
- Development, Testing and Introduction of Distribution Center Management System (DCMS)
Situation:
Over a period of time, maintenance and licensing fees were becoming quite high together with increased call response times to trouble shoot MA WMS related issue. Version upgrades were perceived as too expensive to justify spending. Hence a corporate call was taken to work on a parallel development called DCMS, through dedicated in-house Cross Functional Teams drawn from IT and Operations.
Benefits Delivered:
- Cost savings for the organization against periodic software license maintenance and upgrades charges to retain MA WMS
- In-house support capability existed for improvements, maintenance and upkeep of DCMS system requirements
