THE 16 - KEY AREAS WE FOCUS ON... 1. Supply Chain Components 2. Distribution Network Components 3. Receiving and Shipping Activities 4. DC Operations and Storage Areas 5. Storage Methods 6. Material Handling Equipment 7. Fleet Vehicles and Carriers 8. Capacities and Utilization 9. Systems and Technology 10. Inventory Management and Methods 11. Expansions and Improvements 12. New Projects 13. Recruitment, Training, Coaching and Performance Monitoring 14. Team Work and Motivation 15. Health, Safety and Security 16. Sustainability