Situation:

Average yearly attrition rate was about 10% and regular recruitment and training for replacement staff  not happening at the same rate. This situation has been putting strain on operations due to inadequate number of trained staff.

Benefits Delivered:

• Productivity and service levels as required could be maintained even with in-house resource constrains
• Fluctuations in business outputs could be suitably managed with flexible number of contracted staff deployment to keep manpower costs under control
• Opportunity for cost savings involved for recruitment, training and providing benefits